Culture

How artists are using augmented reality to make public spaces feel safe and inclusive

How artists are using augmented reality to make public spaces feel safe and inclusive

I remember the first time I put on an AR headset in a public square and felt something shift—not because the pavement changed, but because the atmosphere did. A mural that had always felt distant and static suddenly spoke in different languages. A dark alleyway glowed with wayfinding cues that made me want to walk through it. That moment stuck with me because it showed how augmented reality (AR) can do more than dazzle: it can make cities feel safer and more inclusive by layering information, narratives, and interventions on top of physical space.

Why artists are turning to AR for public safety and inclusion

Artists have long used public space to challenge who belongs and how people move through cities. AR gives them an invisible, low-cost canvas that can be updated in real time. Instead of relying on permanent structures or municipal approvals, creators can prototype interventions quickly and target them to specific communities or moments. For communities that have been historically marginalized or policed, that flexibility is powerful.

People often ask me: what can AR do that murals, signs, or community patrols can’t? I’ve found three core strengths:

  • Layered storytelling: AR lets artists add multiple narratives to the same location—oral histories, personal testimonies, or alternative maps—so different residents can feel seen.
  • Contextual information: Safety often depends on information—where to find lighting, community services, or safe routes. AR can display that info on demand, in the user’s language.
  • Temporary and adaptive design: AR interventions can respond to events—festivals, protests, seasons—or to feedback from users, which reduces the risk of excluding people whose needs change over time.
  • Examples that matter

    There are already compelling projects showing how this works. In London, I tested an AR layer developed by a local collective for a late-night arts festival. Using the AR app on my phone, I could point my camera down a street and see routes lit in soft colors that local women had flagged as well-lit and well-served by night buses. Tapping a marker revealed community-sourced tips and a small audio clip from a neighborhood resident explaining why that route felt safer.

    Internationally, teams like TeamLab and Acute Art have popularized large-scale AR experiences, but smaller, community-focused projects are where safety and inclusion emerge. For instance, a project in São Paulo used AR to overlay historical information and personal stories on formerly neglected public housing blocks, reframing how residents and visitors perceived those spaces. In New York, artists partnered with local shelters to create AR wayfinding that directs people to warm spaces and free services during winter.

    Commercial platforms are getting involved too. Snapchat’s Map and AR Lenses allow creators to design location-based experiences, while Google’s ARCore and Apple’s ARKit make it easier for artists to build cross-platform work. I’ve used apps built on these toolkits to experience guided walks where AR signs highlighted public toilets, nurse stations, and quiet refuges—simple cues that can change whether a city feels welcoming.

    How AR makes spaces feel inclusive

    Inclusivity isn’t just about adding information; it’s about changing who the space is for. Here are practical ways AR can help:

  • Multilingual overlays: Text and audio in multiple languages reduce language barriers. I’ve watched a grandmother and her grandson stroll together through an AR tour because subtitles appeared in Portuguese for her and in English for him.
  • Accessibility modes: AR can offer high-contrast visuals, simplified interfaces, or audio descriptions for visually impaired people. Tools like Microsoft’s Seeing AI inspired artists to think about auditory AR layers that don’t rely on screens.
  • Trauma-informed design: Artists can create opt-in experiences that avoid triggering imagery and include content warnings. This respects people who might be passing through quickly and don’t want unexpected content.
  • Community authorship: When residents co-create AR layers—contributing stories, mapping safe routes—the result feels less like an outsider’s intervention and more like shared infrastructure.
  • Risks and ethical considerations

    I won’t romanticize AR. There are real concerns about surveillance, digital exclusion, and misrepresentation.

  • Surveillance and data privacy: Some AR apps collect location data and camera feeds. Artists and teams must minimize data retention and be transparent about what they collect. I always ask creators whether they avoid cloud storage or anonymize inputs.
  • Digital divides: Not everyone has a smartphone or fast data. Projects that require expensive headsets or constant connectivity risk excluding the very people they aim to help. Hybrid approaches—physical signage paired with AR—work better in many neighborhoods.
  • Gentrification risks: Beautifying a block with AR could inadvertently signal investment and lead to rising rents. Artists should coordinate with local groups and planners to ensure interventions benefit existing residents.
  • How artists and communities are building responsibly

    In the projects I’ve covered or commissioned, responsible practice looks like this:

  • Consent and transparency: Inform residents before installing a persistent AR layer and let them opt out of being featured.
  • Data minimalism: Store only what’s necessary, and use edge processing where possible so images don’t leave the device.
  • Open standards: Where feasible, use open-source tools or interoperable formats so community groups can adapt or host layers themselves.
  • Local partnerships: Work with shelters, libraries, neighborhood councils, and NGOs to align AR features with real services and avoid duplication.
  • Practical tips for experiencing or supporting inclusive AR projects

    If you want to try an AR safety project or support one in your area, here are steps I recommend based on what I’ve learned in the field:

  • Try low-barrier apps first: Use widely available platforms like Snapchat or simple webAR experiences (no download needed) to test whether an intervention helps.
  • Ask about accessibility: Before downloading, check if the project offers audio descriptions, language options, or low-bandwidth modes.
  • Engage with creators: Reach out to artists and ask how they sourced stories and who benefits from the work. Accountability matters.
  • Support local co-creation: Donate time, skills, or money to community-led AR initiatives rather than top-down installations.
  • What I’d like to see next

    I’m excited by the potential for AR to be part of civic infrastructure: city-hosted AR layers for safe routes, collaborative storytelling platforms that let residents curate histories, and emergency overlays that show shelter locations during crises. But I also want to see funding and policy that prioritize inclusion—grants that require community partnerships, procurement guidelines that favour privacy-first design, and public toolkits that lower technical barriers.

    When artists, technologists, and communities collaborate thoughtfully, AR can shift the feel of public space from alienating to welcoming—without replacing the material investments cities still need, like better lighting and public toilets. I’ve seen small, human-scale AR projects make late-night streets feel less intimidating and city squares feel more legible. That’s not a technical miracle; it’s surprising what a few well-placed narratives, accessible cues, and community voices can do when they’re layered right on the places we already share.

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